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  • Erol Eraybar

StaffHub - - Enabling staff workers and their managers to manage time, communicate, and share conten


There's another new Free App included with Office 365 Subscriptions K1, E1, E3, and E5 named Microsoft StaffHub.

Here is a summary of StaffHub's possible value add to your small or medium-size business, and its features and capabilities!

Business Challenge

There are an estimated 500-million front line staff workers around the world in retail stores, hotels, restaurants, manufacturing and other service-related industries. These employees typically don't have their own office, desk or computer—making it hard to access and share information important for the workday. Far too often, these workers rely on manual processes and outdated tools—cumbersome creation and printing of paper schedules, bulletin boards crammed with notes and a flurry of phone calls and text messages to cover shifts. Microsoft StaffHub is here to help!

Solution Description

StaffHub for Office 365 is designed to help staff workers manage their workday—with schedule management, information sharing and the ability to connect to other work-related apps and resources.

StaffHub enables capabilities and scenarios to include:

  • Managers to create, update and manage shift schedules for their team, streamlining what has been a labor-intensive process.

  • Employees have access to all their shift information, including the ability to easily swap shifts with others right from the Microsoft StaffHub mobile app.

  • Employees view their upcoming shifts at a glance on their mobile device and can request to swap a shift with someone else.

​​Manage schedules

Microsoft StaffHub makes it easy for managers to create, update and manage shift schedules for their team, streamlining what has been a labor-intensive process.

Employees have access to all their shift information from anywhere, including the ability to easily swap shifts with others right from the Microsoft StaffHub mobile app.

Managers create, update and manage shift schedules for the team.

Employees View Schedules

The app home screen provides a summary of upcoming shifts as well as any important notes. Employees can also see who else is scheduled for the day, which is useful if they want to know who they'll be working with or if they want to swap shifts.

When schedule conflicts come up, Microsoft StaffHub makes it easy to swap a shift or offer a shift to someone else. Requests are always routed to the manager for approval, and updates and notifications are automatically sent to the team.

Employees view their upcoming shifts at a glance on their mobile device and can request to swap a shift with someone else.

Share information with the team

With Microsoft StaffHub, managers can quickly distribute valuable information to their team, such as policy documents, news bulletins or videos. Managers also have a fast and reliable way to send quick messages to team members. For example, to let an employee know "there is a spill on the floor" or "the regional GM is arriving in 20 minutes," simply tap the employee's name and type a message. Employees can also send messages directly to each other or to the entire work group.

Managers select the content they want to distribute and share with their team.

Employees can view shared files on the mobile app.

Connect to other apps and resources

Companies often use multiple systems and tools to help manage their workforce. Microsoft is working to connect StaffHub to existing systems. Initially, Microsoft has announced StaffHub will support connections to Kronos, a leading provider of workforce management and human capital management cloud solutions. Initially, this integration will enable managers to import individual and team schedule information from Kronos's Workforce Central platform directly into Microsoft StaffHub. This functionality will initially be in private preview to a small group of Office 365 and Kronos customers.

Microsoft StaffHub also supports the ability for admins to define custom links for workers to view in the mobile app, which can point to important resources or sites, such as HR systems for reporting time off, or to custom applications, built with tools such as Microsoft PowerApps. Managers can also export team schedule information to a .csv file for use in other systems.

Additional references to learn more about StaffHub

Note: Some to a lot of content in this post was reproduced in its entirety from Microsoft published documentation. No plagi​arism is intended or implied.

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